8u777 Privacy Policy — Your Data Is Safe With Us

8u777 is a trusted online gaming and betting platform in Bangladesh. We believe privacy is a fundamental right for every user. That's why our Privacy Policy is built on complete transparency — so you always know exactly how we handle your information.

This Privacy Policy applies to the 8u777 website, mobile app, and all associated services. By using the platform, you are deemed to have consented to this policy.

Our Privacy Policy is built in line with international data protection standards. For any questions, contact us directly — we're happy to help.

8u777 only collects information that is strictly necessary to provide our services. Requesting unnecessary data goes against our policy.

We never collect sensitive information beyond what is listed above — such as religious beliefs or political opinions.

8u777 collects information through various methods. You have the right to know about each of them.

• Directly Provided Information: Information you provide when filling in the registration form, updating your profile, or contacting our support team.
• Automatically collected data: When you use our platform, device, browser, and connection information is collected automatically.
• Cookies & Tracking Technologies: Our website uses cookies to enhance your browsing experience. Learn more in Section 6.
• Third-Party Verification Services: Trusted third parties may occasionally assist with identity verification. However, this process is fully secure and encrypted.
• Via Payment Processors: When you transact via bKash, Nagad, or Rocket, the necessary financial information is collected.

8u777 uses your information only for specific, transparent purposes. We never misuse the data you provide.

• Account management: To create, verify, and secure your account.
• Service Delivery: To keep betting, gaming, lottery, and payment services running smoothly.
• Customer Support: To resolve your questions and complaints.
• Security Assurance: To detect and prevent fraud, money laundering, and other illegal activities.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: Used to analyze usage patterns in order to improve your experience.
• Relevant communications: To inform you about promotions, bonuses, and important updates — but only with your consent.

8u777 takes great care when sharing your information with third parties. We do so only in the following limited circumstances:

• Service partners: Payment processors (bKash, Nagad, Rocket) who facilitate transactions. They operate under their own privacy policies.
• Legal authorities: Information may be disclosed in compliance with court orders or lawful government requests.
• Identity Verification Service: Limited data may be shared with trusted verification providers to complete the KYC process.
• Business Succession: In the event of a company merger or acquisition, this Privacy Policy will remain in effect.

Your data is never shared for any reason beyond those listed above. Before sharing anything with third parties, we follow a strict data minimization policy.

8u777 uses cookies on its website to make your browsing experience smoother and more personalized. Cookies are small text files stored in your browser.

• Essential Cookies: These are essential for maintaining active login sessions and ensuring security. They cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: Used to understand which pages receive the most traffic. This data is completely anonymized.

You can disable non-essential cookies from your browser settings. However, some features may not work properly as a result.

8u777 does not retain your data indefinitely. Each type of information has a defined retention period:

• Account Information: For the duration your account is active and for 5 years after closure. Data may be retained longer if required by law.
• Transaction Information: A minimum of 5 years, as required by financial regulations.
• Communication records: Support chat and email records for up to 2 years.
• Log & Device Information: From 90 days up to 1 year.
• Inactive Accounts: If an account remains inactive for 2 years, the data is reviewed and deleted where appropriate.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

As a user of the 8u777 platform, you have important rights over your own data. We respect and uphold these rights.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that we delete your data. However, where legal obligations apply, full deletion may not always be possible.
• Right to object to processing: You may object to the use of your information for marketing purposes.
• Right to Data Portability: You may request a copy of your information in a readable format.
• Right to withdraw consent: You can opt out of marketing communications at any time.

To exercise these rights, support@8u777.wsor email us at Help center via live chat. We will respond within 30 business days.

8u777 uses industry-leading technology and practices to keep your data secure.

• SSL/TLS Encryption: All data transfers on our website are protected with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Mobile OTP verification is required to log in to your account.
• Firewall & DDoS protection: Our servers operate within a professional-grade security infrastructure.
• Regular Security Audits: Independent experts regularly audit our systems.
• Staff training: All our staff are trained in data protection and bound by strict confidentiality agreements.

If you notice any security issue or suspicious activity, please notify us immediately. We will act promptly.

8u777 strictly prohibits anyone under the age of 18 from registering or using our services. We never knowingly collect data from minors.

• Date of birth is verified at the time of registration. Users under 18 years of age will not be able to complete the registration process.
• If we suspect that a minor has created an account using false information, that account will be closed immediately.
• A note for parents: If your child has accidentally created an account, please contact us and we will remove it promptly.

8u777 may update this Privacy Policy when necessary. In the event of changes:

• The "Last updated" date at the top of this page will be revised accordingly.
• For significant changes, you will be notified via SMS to your registered mobile number or by email.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with our latest policy.

For any privacy-related questions, complaints, or requests, please get in touch with us:

• Email: support@8u777.ws
• Live Chat: Log in to the platform and chat with us directly.
• Support page: Help center here.

Our dedicated privacy team is available seven days a week to handle your requests. We guarantee a formal response within 30 business days.